1. What's the minimum order quantity?We don't have the minimum order quantity. We can also provide free samples, but you need to pay the freight.
2. Do you provide ODM&OEM order service?
Yes, we provide ODM&OEM services to customers around the world, and we can customize different brands and different sizes of packaging boxes according to customers' requirements.
3. After-sales service and warranty time
We guarantee that our products will be free from defects in materials and workmanship within 12 months from the date of delivery. The warranty is void due to improper use, incorrect installation, and physical damage.
4. How to place an order?
Send us an email of the models, brand, quantity, consignee information, model of transportation, and payment
Confirm payment and arrange the production.
5. What are your packing conditions?
We use standardized export packaging and environmental protection packaging materials. If you have a legally registered patent, we will package the goods in your brand box after receiving your authorization
6. What are your payment terms?
T/T is 30% of the payment in advance and 70% balance before delivery. Before you pay the balance, we will show you photos or videos of the products and packaging.
7. How long is your delivery time?
The delivery time of the sample order is 3-5 days, and that of a batch order is 5-45 days. The exact delivery time depends on the item and the quantity you ordered.
8. Do you test all products before delivery?
Yes, according to ISO standards, we have professional Q/C personnel, precision testing instruments, and an internal inspection system. We control the quality of every process from material receiving to packaging to ensure that you receive high-quality products
