Company Introduction
Forkfocus is a professional company, specializing in research,manufacturing,sales,and service. Our company is located in China-Hangzhou,which is one of the biggest forklift manufacturing center. Our factory has 25 years of forklift manufacturing experience,with an average worker experience of 10 years. Currently total sales are sold internationally to more than 60 countries all around the world today. Production ability 10000 units per year. Export valume more than 10mililion us dollars.
Forkfocus is committed to providing its customers with high quality products, quality price and quality after sales. Customer always comes first. We have our own perfect online system involving production, sales and customer service. We are good at handling the pain point from our customers.
Just tell us your requirement, we handle the rest!
Customer Testimonial
How is the warranty terms?
Regularly it's 12 months or 2000 working hours, depends on whichever comes first.
However, for special case, we can extend the warranty period. We have the 360F policy to further extend the service.
Everything is discussable. We are a human-being company, not cold machine company.
How soon the spare parts supply?
We won't guarantee you that all parts can be within three days or seven days. That's not realistic for some special parts.
For exapmple, For some normal parts, we can do that within one day. But for special parts, could be two weeks.
We don't talk big but actions speak louder than words. We will try our best to shorten the delivery time by any means.
Maintenance technical support.
All of equipment are with elaborate spare part catalogue, service manual, maintenance manual. Easy to understand.
Our 7*24 service hour will be with you and our high sense of responsibility as well.
Is OEM structural component service available?
YES. For example, some of the components for forklift attachment Can be OEM in our factory at very competitive price. This scope of business is not our main business. Just to provide multiple service to meet different demand from our customers and we won't take much profit on that as not every business will win. We must focus on what we need to focus.
What other service you can provide?
One stop service from:
· product,
· shipping,
. marketing,
. to customer,
· After-sales service,
· Spare parts supply,
· Training.
A closed loop service for you.
What kind of forklift attachment You Have?
We are the solution provider for material handling industry. Forklift accessories covering :
Forklift forks,
Side shifter,
Fork positioner,
Jib,
boom,
kind of clamp forklift attachment like paper roll clamp, tire clamp, carton clamp, drum clamp, block clamp, win jar clamp, fork clamp,
Rotator,
Load stabilizer,
Tipping fork,
Single double pallet handler..etc.
Except this, we are good at customizing kinds of forklift attachment based on your purticular requirement.
Tell us your exact needs, ,we will fix the rest.
How long is the delivery time?
Fastest delivery time could be one day. Normally 7 days delivery time. Complicated forklift attachment order delivered within 15 days.
Can I have the different color/Logo/special request?
YES, no problem.
What's MOQ?
MOQ is 1 unit. But in this way, be aware of the possible high local charging by LCL shipment.
