FAQ
1. Q: Can I place sample orders? Kit for electric bicycle
A: Yes, but an extra sample cost would be required depends on the product you choose.
2. Q: What's your delivery time? Rear drive kit for electric bicycle
A: Generally speaking we can delivery in 35 days after receiving you deposit if there aren't any special requests.
3. Q: What's your payment term? 36V 350W kit for electric bicycle
A: T/T 30% deposit and before production and 70% balance before shipping or see the copy of B/L.
4. Q: What's your warranty term? 6V 350W e-bike conversion kits
A: We offer 1 year warranty for battery and 2 year warranty for motor.
5. Q: Do you have products in stock?
A: No, we produce according to orders, except to some common parts to ensure the delivery time.
6. Q: How do you control the quality?
A: We have QC people from parts come in the end of production. Before the shipment, each part would be fully tested and road testing till final packing.
7. Q: OEM is possible or not?
A: Yes.
Any questions, please feel free to contact us.
